o789 game Privacy Policy —
Your Data, Handled with Care

o789 game operates the online casino and sports betting platform accessible at o789game.com. For the purposes of this Privacy Policy, o789 game is the data controller in respect of all personal data collected from players who register accounts, make PKR deposits or withdrawals, place wagers, or otherwise interact with the platform.

This Privacy Policy applies to all players who access o789 game from Pakistan, including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, and all other cities and regions across the country. If you have any questions about how o789 game handles your personal data, the primary point of contact is [email protected].

o789 game collects personal data in the following categories:

Registration Data

• Full legal name as it appears on your CNIC
• Date of birth (used for age verification — you must be 18 or older)
• Pakistani mobile number
• Email address
• Username and encrypted password
• City or region of residence within Pakistan

Identity Verification (KYC) Data

• CNIC document image (front and back)
• Selfie photograph where required for liveness verification
• Proof of address documentation where requested
• Source of funds documentation in cases where AML review is triggered

Financial Data

• Easypaisa, JazzCash, SadaPay, or Raast account reference numbers associated with deposits and withdrawals
• HBL, UBL, or MCB Bank account reference numbers where bank transfer is used
• PKR deposit amounts, withdrawal amounts, and transaction timestamps
• PKR Wallet balance history

Gaming Activity Data

• Game sessions played, including game type, duration, stake amounts in PKR, and outcomes
• Sports betting slip history, including market selections and settlement results
• Bonus credits received, wagering requirement progress, and bonus settlement records

Technical Data

• IP address at time of login and during active sessions
• Device type, operating system, and browser version
• Mobile network operator (where applicable)
• Session timestamps and duration
• Cookies and similar tracking technologies (see Section 6)

Communications Data

• Live chat transcripts and email correspondence with the o789 game support team
• In-platform feedback, survey responses, and preference settings

o789 game uses personal data for the following purposes:

• Account creation and management: To register your o789 game account, verify your identity, and maintain your account in good standing.
• Age verification: To confirm that you meet the 18+ requirement mandatory for all players on o789 game.
• PKR financial operations: To process deposits from Easypaisa, JazzCash, SadaPay, Raast, and Pakistani banks, and to process withdrawal requests to the same methods.
• Game delivery: To provide access to casino games, sports betting markets, Cockfighting arena feeds, Jackpot Slots, Prize Pool draws, and all other o789 game product categories.
• Bonus administration: To credit promotional bonuses, track wagering requirement progress, and settle bonus outcomes.
• Fraud prevention and AML compliance: To identify and investigate suspicious activity, including patterns indicative of money laundering or multiple account abuse.
• Responsible gaming: To monitor gaming patterns and, where appropriate, proactively apply responsible gaming measures to protect players showing signs of harmful behaviour.
• Customer support: To respond to queries, resolve complaints, and manage disputes raised through the support channels.
• Platform improvement: To analyse aggregate, anonymised usage data to improve the o789 game platform experience for Pakistani players.
• Legal and regulatory obligations: To comply with applicable laws, respond to lawful authority requests, and maintain records required by regulation.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, with your consent, promotional communications about o789 game offers.

o789 game processes your personal data on the following legal bases:

• Contract performance: Processing necessary to create and maintain your account, execute PKR transactions, deliver games, and administer bonuses — all of which are necessary to fulfil the player agreement between you and o789 game.
• Legal obligation: Processing required for AML compliance, age verification, fraud investigation, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics where our legitimate interest in operating a secure and improving platform does not override your individual privacy rights.
• Consent: Processing for optional marketing communications, where you have provided explicit, freely given consent that can be withdrawn at any time without detriment.

o789 game does not sell your personal data. We share personal data only with the following categories of third parties, strictly on a need-to-know basis and under contractual data protection obligations:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, and our banking partners (HBL, UBL, MCB Bank) receive the minimum data necessary to process your PKR transactions. These providers operate under their own privacy policies and independent regulatory frameworks.
• Identity verification providers: Third-party KYC verification services receive CNIC and supporting documents to perform age and identity checks on our behalf. These providers are contractually prohibited from using your identity documents for any purpose beyond the verification service.
• Game software providers: Where o789 game operates games powered by third-party game studios, those providers may receive anonymised session data necessary for game delivery and RNG certification. They do not receive your name, CNIC, or payment details.
• Fraud and AML screening services: We use specialised services to screen transactions and account patterns against risk databases. Data shared for this purpose is governed by strict contractual terms.
• Regulatory and law enforcement authorities: o789 game will disclose personal data to competent authorities where required by applicable law or in response to a valid legal order. We will notify affected players of such disclosures where legally permitted to do so.

o789 game uses cookies and similar browser storage technologies to operate the platform, maintain your session, and improve your experience. The following categories of cookies are in use:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during an active session. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences such as language settings, preferred game category, and notification preferences. These are optional but improve your experience.
• Analytics cookies: o789 game uses anonymised, aggregated analytics to understand how players navigate the platform — which features are used most, where players encounter friction, and how performance can be improved. These do not identify you personally.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other security threats. These are strictly necessary for platform integrity.

You can manage cookie preferences through your browser settings. Disabling strictly necessary or security cookies may prevent parts of o789 game from functioning correctly. We do not use third-party advertising cookies or cross-site tracking technologies.

Financial data relating to your PKR Wallet — including deposit history, withdrawal records, wager amounts, and balance statements — is retained for the life of your account and for a mandatory period thereafter as required by applicable financial record-keeping obligations.

Your PKR transaction data is never shared with third parties for marketing or analytics purposes. It is used exclusively for:

• Processing your deposits and withdrawals accurately and promptly
• Maintaining your account balance and transaction history
• AML and fraud screening where transaction patterns trigger review thresholds
• Resolving transaction disputes raised through the support team
• Compliance with applicable financial record-keeping requirements

o789 game retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Account registration data: For the lifetime of your account, plus five years following account closure, to satisfy regulatory record-keeping requirements.
• KYC documents (CNIC etc.): For the lifetime of your account, plus five years following account closure.
• PKR financial transaction records: For the lifetime of your account, plus seven years following the last transaction, in line with standard financial record-keeping requirements.
• Gaming activity logs: For two years from the date of each session, unless retention is required for an active dispute or regulatory investigation.
• Customer support communications: For two years from the date of the last communication in a support thread.
• Marketing consent records: For as long as you remain opted in, plus two years after opt-out to evidence the consent history.
• Technical logs (IP addresses, device data): For 12 months from collection, unless required for an active security or fraud investigation.

As an o789 game player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected]. o789 game will respond to all data rights requests within 30 days of receipt.

o789 game implements the following technical and organisational security measures to protect your personal data:

• All data in transit between your device and o789 game servers is encrypted using 256-bit TLS (Transport Layer Security).
• All data at rest on o789 game servers is encrypted using AES-256 encryption.
• Access to personal data within o789 game's internal systems is restricted by role-based access controls. Staff can only access data relevant to their specific job function.
• All internal access to personal data is logged and auditable.
• o789 game conducts regular internal security reviews and responds promptly to identified vulnerabilities.
• Passwords are stored using a strong, industry-standard hashing algorithm and are never stored in plaintext.
• SMS-based two-factor authentication is available to all players and is strongly recommended.

o789 game is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is applied at account registration and may be requested again at any point during the account lifecycle.

If o789 game becomes aware that personal data has been collected from a minor — whether through a falsified CNIC, a misrepresentation of age during registration, or any other means — the account will be permanently closed, all balances will be held pending review, and the relevant personal data will be handled in accordance with applicable child protection obligations.

o789 game may update this Privacy Policy from time to time to reflect changes in our data practices, platform services, or applicable legal requirements. Where a proposed update is material — meaning it would meaningfully affect how we use your personal data or the rights available to you — we will notify you at least 14 days in advance via the email address or mobile number on your account before the change takes effect.

Non-material changes — such as clarifications of existing language, corrections of typographical errors, or updates to contact details — may take effect immediately upon publication. The effective date shown at the top of this document indicates when the currently published version came into force.

Continued use of o789 game following any amendment to this Privacy Policy constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed of how we protect your data.

For all privacy-related queries, data access requests, correction requests, deletion requests, or complaints relating to how o789 game handles your personal data, please contact us using the details below. We aim to acknowledge all privacy requests within 48 hours and to provide a substantive response within 30 days.

• Email: [email protected] (plain text — not a clickable link)
• Channel: Live chat available 24/7 in English via the o789 game platform
• Response time for data requests: Within 30 days of receipt
• Coverage: Serving players across Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, and beyond